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Official Guide to Deposits and Withdrawals on Deriv Broker via Pix

(Based on the video “Aula de Depósito e Saque na Corretora via Pix”)

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Introduction

This guide provides a complete step-by-step explanation of how to:

• Deposit funds into your Deriv broker account via Pix.
• Withdraw funds from Deriv broker back to your bank account via Pix.

It covers:

• How to initiate deposits.
• How the conversion process works.
• How to confirm deposits.
• How to initiate withdrawals safely.
• Best practices for avoiding duplicate or failed withdrawals.

Purpose: To give you full confidence in moving funds in and out of your Deriv account with maximum efficiency and security.

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1. Depositing Funds via Pix

1.1. Preparing the Deposit

1. Log in to your Deriv account.
   • Initially, you may land in your real account or demo account.
   • If in demo, switch to real account before depositing.
2. Example shown in video:
   • Account had $4 / R$20,000 initially.

1.2. Navigating to the Deposit Section

1. On the platform, click on the top menu: Cashier.
2. Select: Deposit.
3. Available deposit methods will appear:
   • Bank Wire
   • Credit Card
   • Wallet
   • Pix (our method of choice).

1.3. Choosing the Amount

1. Select Pix.
2. You will see a field to enter your deposit amount (in Brazilian Real — R$).
3. Example:
   • Entered R$500 → Automatically shows conversion to USD:
     • R$500 → $93.37 (example exchange rate at the time).
4. For demo purposes, R$200 was used:
   • Equivalent to $37.34 USD.

1.4. Confirming and Paying

1. Click Next to proceed.
2. Platform will show a final confirmation screen for Pix.
3. Click Continue → A payment page opens.
4. The system provides:
   • A QR Code.
   • A Pix Copy & Paste Code.

1.5. Completing the Pix Payment

1. Open your bank app (e.g. Itaú app used in the video).
2. Go to Pix → Select QR Code Payment.
3. Scan the QR code or use Copy & Paste option.
4. Confirm the payment:
   • Example in video: Paid R$200.
5. Upon confirmation, the platform displays:
   • Payment Successful message.

1.6. Verifying the Deposit

1. You will receive an email from Deriv:
   • Confirms that your deposit was processed.
   • Shows the amount in USD credited (example: $37.34).
2. Refresh your Deriv dashboard:
   • You will see the new USD balance reflected.

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2. Withdrawing Funds via Pix

2.1. Initiating a Withdrawal

1. Go to Cashier → Withdraw.
2. The system will prompt:
   • Identity Confirmation required.
3. Click Send Email → Deriv sends a confirmation email.

2.2. Confirming Withdrawal Request

1. Check your email → Look for subject:
   “Verify your withdrawal request“.
2. Click Yes, it’s me to confirm.

2.3. Completing the Withdrawal

1. After confirmation, you are returned to the withdrawal page.
2. You can now select the amount to withdraw.

2.4. Example: Multiple Withdrawals

• On Deriv, Pix allows:
  • Maximum R$800 per withdrawal.
  • You can perform multiple withdrawals per session.

First Withdrawal

• Requested R$800 → Via Pix → Confirmed.

Second Withdrawal

• Repeat the process:
  • Go back to Deriv Trader → Cashier → Withdraw.
  • Click Send Email → Confirm via email.
  • Requested R$799 → Confirmed.

Third Withdrawal

• Repeat the same process.
  • Requested R$798 → Confirmed.

2.5. Best Practices

• After each withdrawal, it is best to:
  • Return to Deriv Trader main dashboard.
  • Wait a few seconds → Then initiate the next withdrawal.
  • This helps avoid potential issues with “duplicate request” errors.

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3. Summary of Example Withdrawals

Withdrawal Attempt	Amount (R$)
1st Withdrawal	800
2nd Withdrawal	799
3rd Withdrawal	798
Total	2397 R$

USD Equivalent (example shown):

• 2397 R$ → $12.82 USD credited back to bank.

Timing:

• In most cases, Pix withdrawals arrive in less than 24 hours.
• Often processed within just a few hours.

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4. Important Reminders

4.1. Deposit Tips

• Always check the USD conversion before confirming.
• Pay attention to the current exchange rate.

4.2. Withdrawal Tips

• Confirm each withdrawal through email → “Yes, it’s me”.
• If doing multiple withdrawals, return to the main page between each request.

4.3. Responsible Operation

• Only deposit funds you can afford to lose.
• Do not deposit using:
  • Borrowed money.
  • Essential funds (e.g. for medicine, rent, food).

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5. Conclusion

In this training, you learned:

• How to deposit funds into Deriv via Pix.
• How to withdraw funds from Deriv via Pix.
• Best practices for managing deposits and withdrawals.
• How to avoid duplicate withdrawal errors.
• The typical speed of fund transfers via Pix.

By following these steps, you can confidently move funds in and out of your Deriv trading account and focus on operating your Plats robots safely and efficiently.

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Support Available:
If you have any questions, contact the official support via WhatsApp through the platform.

Next Step: Proceed with the next class in your training.

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End of Official Guide to Deposits and Withdrawals via Pix

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